The protection of your personal information is a priority for Rossignol. We are committed to handling your data with transparency, respect, and diligence.

Effective Date: April 2026

This Privacy Policy outlines Rossignol’s practices regarding the collection, use, retention, and protection of personal information, in accordance with Law 25, An Act to modernize legislative provisions as regards the protection of personal information.

1. Person Responsible for the Protection of Personal Information

In accordance with Law 25, Rossignol has designated the following person as responsible for the protection of personal information:

• Name : Noémie Rossignol
• Title : Administrative Assistant
• Email : info@paysagesrossignol.com

For any questions, complaints, or requests regarding your personal information, please contact the person responsible using the contact information above.

2. Information Collected and Purposes

We collect personal information only when you voluntarily provide it to us, including through our contact form, newsletter form, cookies, or communications with the company. By voluntarily providing your personal information, you consent to its collection, use, and retention in accordance with this Privacy Policy.

The information that may be collected includes:

• First and last name
• Email address
• Phone number

This information is used for the following purposes:

• Respond to your inquiries;
• Follow up on your communications;
• Contact you regarding our services, with your prior consent when required by law.

While browsing our website, certain information may be collected automatically, such as your IP address, browser type, pages visited, and duration of your visit, strictly for statistical and analytical purposes.

3. Retention Period

Personal information collected through our contact form or newsletter is retained only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

4. Sharing with Third Parties

As part of operating our website and conducting our activities, your information may be processed by certain service providers acting as subcontractors, including:

• Google Analytics / Google Tag Manager: Statistical and anonymized analysis of visitor behavior on our website;
• Meta Pixel (Facebook Pixel): Performance measurement and advertising remarketing activities;
• Cyberimpact: Management of newsletters and electronic communications, in accordance with their applicable privacy policy;
• Freebees: Third-party platform used to manage promotional services. The collection and processing of personal information are governed by Freebees’ privacy policy;
• WordPress: Website design, management, and operation;
• Kinsta: Website hosting.

These third parties may collect certain browsing data in accordance with their own privacy policies and solely for the intended purposes.

We do not sell, rent, or commercialize your personal information.

Some of our service providers may be located outside Québec or Canada (including the United States). In such cases, we ensure that appropriate safeguards are in place to protect the confidentiality of personal information, in accordance with applicable requirements.

5. Rights of Individuals

In accordance with Law 25, you have the following rights:

• Right of access: Obtain confirmation that personal information concerning you is held and receive a copy of it;
• Right to rectification: Have inaccurate, incomplete, or ambiguous information corrected;
• Right to withdraw consent: Withdraw your consent to the processing of your information for non-essential purposes, including marketing;
• Right to data portability;
• Right to file a complaint: File a complaint with the Commission d’accès à l’information du Québec (CAI). CAI: https://www.cai.gouv.qc.ca

To exercise your rights, please write to:  info@paysagesrossignol.com

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies for analytical and advertising purposes, including Google Analytics, Google Tag Manager, and Meta Pixel.

A cookie consent banner is in place to allow you to accept or refuse non-essential cookies. Analytical and advertising tools are activated only after obtaining your consent, where required.

You may refuse non-essential cookies without affecting the main browsing experience on the site. You may modify or withdraw your consent at any time via the cookie management banner or your browser settings.

7. Consent

Consent required for marketing communications and the use of non-essential cookies is explicit, free, and informed, and may be withdrawn at any time.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Access to personal information is limited to authorized individuals who require it to perform their duties.

9. Minors

The Rossignol website is accessible to minors. However, Rossignol does not knowingly collect personal information from minors. Parents or legal guardians may contact the person responsible for personal information protection with any questions regarding this matter.

10. Procedure in the Event of a Confidentiality Incident

In the event of a confidentiality incident presenting a risk of serious harm, Rossignol undertakes to:

• Notify the individuals concerned as soon as possible, when required;
• Report the incident to the Commission d’accès à l’information du Québec (CAI) if the risk is deemed serious;
• Document the incident in an internal confidentiality incident register, in accordance with Law 25.

11. Changes to the Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

12. Contact Us

For any questions regarding this policy or the management of your personal information, you may contact us:

Rossignol
453 Rang St-Julie East, Saint-André-Avellin, QC J0V 1W0
477 des Affaires Blvd, Gatineau, QC J8R 3J8

Email: info@paysagesrossignol.com
Designated Person: Noémie Rossignol